Last updated: November 6, 2026
137077 Canada Inc., operating as Handyman Personnel ("Handyman Personnel", "we", "us"), respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information through this website (handymanpersonnel.com) and when you deal with our office. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
Workers and job seekers
- Your name, phone number, email address and the type of work you prefer.
- Your resume, if you choose to attach one.
- When you register in person at our office, the identification and Social Insurance Number we need to employ and pay you. We never ask for your Social Insurance Number online.
Employers and clients
- Company details such as name, address, phone, email, website, date established and type of business.
- Names, phone numbers and email addresses of owners, officers, accounts payable staff and the people authorized to request workers.
- Invoicing and payment preferences, the credit amount requested, your bank name and branch (used as a credit reference) and any trade references you provide.
- Your signature, name, role and signing date, along with the IP address and browser details of the device used to sign, as a record of the agreement.
We never ask for credit card, bank transit or account numbers online. If you choose to pay by credit card, our office will set it up with you by phone.
Contact messages
Your name, email address, phone number (optional) and the message you send us.
Information collected automatically
- Website analytics (only with your consent): if you click "Accept" on our cookie banner, Google Analytics collects information such as the pages you visit, the type of device and browser you use, your approximate location and how you found our site. We also count taps on our phone and WhatsApp links. We do not send your name, email or phone number to Google Analytics.
- Security logs: our servers record basic technical information, such as IP address and browser type, to keep the website secure and prevent abuse.
- Stored on your device: your language choice, your cookie choice and, until you submit it, a draft of the employer application. Bank and reference details are never saved in the draft.
2. How we use your information
- To review applications, register workers and contact you about available work.
- To set up and manage employer accounts, assess credit, dispatch workers, and send invoices and statements.
- To answer your questions and messages.
- To send you confirmation emails and a copy of your signed agreement.
- To meet our legal obligations, including employment standards, payroll, tax, and workplace safety and insurance (WSIB) requirements.
- To understand how our website is used and improve it (only if you accept analytics).
- To keep our website and records secure.
3. Consent
By sending us a form or registering with our office, you consent to us collecting, using and sharing your information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual limits. If you withdraw consent, we may not be able to place you in work or provide services to your company.
4. When we share information
We do not sell or rent personal information. We share it only when needed:
- With client employers: when we place a worker, we share the worker's name and the details needed for the assignment.
- With your references: we may contact the bank and trade references you provide to verify credit.
- With service providers who work on our behalf, such as website hosting, secure file storage, email delivery, website analytics (Google Analytics) and our accessibility tool (UserWay). They may only use the information to provide their service to us.
- When required by law, for example to government agencies, or to protect the rights and safety of our workers, clients or the public.
Some of our service providers may store or process information outside Canada, including in the United States. While it is there, it may be subject to the laws of that country.
5. Cookies, analytics and accessibility tools
Google Analytics only turns on after you click "Accept" on our cookie banner. If you click "Decline", analytics stays off and we will ask again on your next visit. You can change your choice at any time using the "Cookie settings" link at the bottom of every page. Learn more about how Google uses information at policies.google.com.
Our website includes the UserWay accessibility tool so visitors can adjust things like text size, contrast and spacing. UserWay may store your accessibility settings on your device. Its use of information is described in the UserWay privacy policy.
6. How long we keep information
We keep personal information only as long as we need it for the purposes above, or as long as the law requires (for example, payroll, tax and contract records). Signed employer agreements are kept for as long as the account is active and afterward as required for legal and accounting purposes. The download link for a signed agreement sent by email expires after 30 days. When information is no longer needed, we securely delete or destroy it.
7. How we protect information
We use reasonable physical, organizational and technical safeguards, including encrypted (HTTPS) connections, private links for signed documents, and access limited to authorized office staff who need the information to do their jobs.
8. Your rights
You may ask to see the personal information we hold about you, ask us to correct it, or ask questions about how we handle it. We will respond within 30 days. We may need to confirm your identity first. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
9. Accessibility
This policy is available in an accessible format or with communication supports on request, at no cost. See our Accessibility Statement for more information.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
11. Contact us
For privacy questions or requests, please contact our Privacy Officer:
- André Racicot, Handyman Personnel
- In person or by mail: 203 Rochester St., Ottawa, ON K1R 7M5
- By phone: 613-232-1579
- By email: handymanpersonnel@outlook.com